Legal Document
777one Privacy Policy —
How We Handle Your Data
At 777one, your privacy is taken seriously. This Privacy Policy explains exactly what personal information we collect when you use the 777one platform, how that data is used, who it may be shared with, how long it is retained, and what rights you hold over your own information. By using 777one, you agree to the data practices described here.
Policy Sections
8
Covering all aspects
of your data rights
Your Data, Your Rights
777one gives every registered player in Bangladesh full access to their personal data on request. You may view, correct, export, or request deletion of your information at any time by contacting our support team.
End-to-End Encryption
All data transmitted between your device and the 777one platform is protected by industry-standard SSL/TLS encryption. No personal or financial data is ever sent in plain text across any channel.
No Third-Party Selling
777one does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Data shared with partners is strictly limited to what is necessary to operate the platform.
Bangladesh-Focused Compliance
Our data practices are designed with Bangladeshi players in mind. We handle all locally collected data in accordance with our internal data governance standards and our obligations to users across Dhaka, Chittagong, Sylhet, and beyond.
Information We Collect
When you interact with the 777one platform — whether by registering an account, making a deposit, placing a bet, contacting support, or simply browsing the site — we collect certain categories of personal information. The type of information collected depends on the nature of your interaction with the platform. Below is a comprehensive breakdown of the data we collect and the circumstances under which each category is gathered.
Registration & Account Data
When you create a 777one account, we collect the personal details you provide during the registration process. This includes your full legal name, date of birth, mobile phone number (used as your primary account identifier in Bangladesh), and any email address you provide. This information is required to establish your account identity, comply with age verification obligations, and communicate with you about your account.
Identity Verification (KYC) Data
As part of our Know Your Customer (KYC) process, we may request and collect copies of government-issued identity documents. For players based in Bangladesh, accepted documents include the National Identity Card (NID), a valid Bangladeshi passport, a driver's licence, or a birth certificate. KYC documents are processed solely for identity verification and anti-fraud purposes and are stored securely with restricted access.
Financial & Transaction Data
When you make a deposit or request a withdrawal, we collect information related to that transaction. This includes the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or BRAC Bank), the mobile number or account number associated with the payment, transaction amounts in Bangladeshi Taka (৳), and transaction timestamps. We do not store full mobile banking PINs or passwords — those remain exclusively with your mobile banking provider.
Gameplay & Betting Activity Data
We record your activity on the platform, including bets placed, games played, stakes wagered, results, bonuses claimed, and session durations. This data is used to operate the platform, detect irregular patterns, calculate bonuses, and provide responsible gaming tools such as spending history and session time summaries.
Technical & Device Data
When you access 777one via a browser or mobile device, we automatically collect certain technical information. This includes your IP address, browser type and version, operating system, device model, screen resolution, referring URL, and session duration. This data helps us detect fraud, optimise the platform for your device, and diagnose technical issues.
Communications Data
If you contact 777one support via email at [email protected] or through any in-platform messaging tool, we retain a record of that correspondence — including the content of your messages, timestamps, and any attachments — for quality assurance and compliance purposes.
Data Categories at a Glance
| Category | Collected? |
|---|---|
| Registration details | Yes |
| KYC documents | On request |
| Payment data | Yes |
| Betting history | Yes |
| Device / IP data | Yes |
| Support messages | Yes |
| Banking PINs | Never |
| Passwords (plain) | Never |
Minimum Data Principle
777one collects only the personal data that is strictly necessary to operate the platform, verify player identities, process payments, and comply with our internal compliance obligations. We do not collect sensitive personal data (such as health, religion, or political beliefs) under any circumstances.
How We Use Your Information
The personal data 777one collects is used exclusively for the purposes described in this Privacy Policy. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which we process your personal information are as follows:
Account Management & Platform Operation
Your registration data is used to create and maintain your 777one account, authenticate your identity when you log in, process deposits and withdrawals in Bangladeshi Taka, calculate and award bonuses, apply responsible gaming limits you have set, and communicate important account-related notices to you. Without this processing, we cannot operate the platform or fulfil our contractual obligations to you as a registered player.
Fraud Prevention & Security
777one uses your IP address, device data, transaction history, and behavioral patterns to detect and prevent fraudulent activity on the platform. This includes identifying duplicate account registrations, flagging unusual deposit-and-withdrawal sequences, detecting automated betting software, and investigating suspected identity fraud. Fraud prevention is a legitimate and necessary use of your data and does not require your separate consent.
Regulatory Compliance & KYC
We process identity and financial data to comply with our internal Know Your Customer (KYC) and anti-money laundering (AML) obligations. This may include verifying that you are who you claim to be, confirming that the payment methods you use belong to you personally, and screening transactions against risk thresholds. Records required for compliance purposes are retained for the minimum period necessary as described in Section 5 of this Policy.
Responsible Gaming
Your gameplay and transaction history is used to power 777one's responsible gaming tools, including deposit limit tracking, session time monitoring, loss limit calculations, and self-exclusion enforcement. If you set a responsible gaming control, we use your activity data to ensure it is applied accurately and consistently across all devices from which you access your account.
Customer Support
When you contact 777one support, we use your account information and communication history to diagnose your issue, retrieve relevant transaction or gameplay records, and provide an informed and accurate response. Support records are retained to maintain quality standards and to provide context for any future interactions.
Platform Improvement
Aggregated and anonymised usage data — from which no individual player can be identified — is used to improve the 777one platform, prioritise new features, optimise game loading performance, and understand broad patterns of player behaviour. This analysis does not involve processing your identifiable personal data beyond what is described elsewhere in this Policy.
Sharing Your Information
777one does not sell, rent, or lease your personal data to third parties for their own commercial or marketing purposes. However, operating the 777one platform requires us to share limited data with certain categories of trusted service providers and partners. Each such sharing arrangement is governed by strict data handling requirements.
Payment Service Providers
To process deposits and withdrawals, 777one shares the minimum necessary transaction data with the relevant payment service provider — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or BRAC Bank. The data shared is limited to what is required to authenticate and complete the transaction. These providers operate under their own privacy policies and are not permitted to use 777one player data for any purpose other than completing the instructed transaction.
Game Technology Providers
The casino games, live dealer tables, and crash games available on 777one are powered by certified third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. A session identifier and wagering data are shared with these providers when you launch a game, enabling the game to function and results to be recorded. Personally identifiable information such as your full name, mobile number, or NID number is not shared with game providers.
Compliance & Law Enforcement
777one may be required to disclose your personal data to competent authorities in response to a lawful request, court order, or legal obligation. Such disclosures are made only to the extent required by the applicable legal obligation and do not go beyond what the requesting authority has a legitimate right to receive. We will not use this provision as a basis for voluntary disclosure beyond our legal obligations.
Internal Group Entities
Where 777one operates through affiliated entities, limited account and compliance data may be shared within the group solely for the purposes of delivering the platform service, conducting consolidated fraud analysis, or meeting group-wide compliance obligations. Any such intra-group sharing is subject to the same data handling standards as apply to external providers.
What We Will Never Do
- Sell your personal data to advertisers, data brokers, or marketing platforms;
- Share your NID, passport, or KYC documents with any party that does not have a strict operational need to receive them;
- Disclose your full payment credentials (bKash PIN, bank password) to any third party — we do not hold these credentials ourselves;
- Transfer your data to a jurisdiction with materially weaker data protection standards without implementing appropriate contractual safeguards.
Third-Party Data Recipients
| Recipient Type | Data Shared |
|---|---|
| bKash / Nagad / Rocket | Transaction data only |
| Game studios | Session ID, wager data |
| Law enforcement | As legally required |
| Group affiliates | Compliance data only |
| Advertisers | Never |
| Data brokers | Never |
Data Processing Agreements
Every third-party provider that receives 777one player data is required to sign a data processing agreement that prohibits them from using that data for any purpose beyond the specific task for which it was shared, and requires them to implement appropriate technical security controls.
Cookies & Tracking Technologies
777one uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and gather anonymised analytics data about how the platform is used. This section explains what cookies are, which types we use, and how you can manage your cookie preferences.
What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember certain information about your visit — such as your preferred language, login status, or items in a session — so that you do not need to re-enter that information every time you return. Cookies do not execute code and cannot carry viruses or malware.
Types of Cookies We Use
Strictly Necessary
These cookies are essential for the platform to function. They maintain your login session, store your account preferences, and enable core features such as the game lobby, deposit flow, and responsible gaming controls. They cannot be disabled without breaking platform functionality.
Analytics Cookies
We use first-party analytics cookies to understand how players navigate the platform — for example, which game categories are most visited and where users encounter friction. All analytics data is anonymised and aggregated before analysis. No individual player can be identified from analytics reports.
Functional Cookies
Functional cookies remember your platform preferences, such as your preferred game view (grid or list), interface language setting, and notification preferences. Disabling these cookies means you may need to reset your preferences each time you return to the platform.
No Third-Party Ad Cookies
777one does not deploy third-party advertising cookies or tracking pixels that follow you across other websites. We do not use cross-site tracking for retargeting or behavioural advertising. Our cookie usage is strictly limited to the functional and analytical purposes described here.
Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. Most modern browsers — including Chrome, Firefox, Safari, and Samsung Internet (commonly used on Android devices in Bangladesh) — allow you to view, delete, and block cookies. Please note that blocking strictly necessary cookies will prevent you from logging in or using the platform properly. Instructions for managing cookies in your specific browser are available in that browser's help documentation.
Session Tokens
In addition to standard cookies, 777one uses encrypted session tokens to maintain the security of your authenticated session. These tokens expire automatically after a defined period of inactivity and are invalidated when you log out. Session tokens are stored in your browser's secure, HTTP-only cookie store and cannot be accessed by JavaScript running on the page.
Data Retention & Storage
777one retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required to meet our compliance obligations. Once data is no longer required for any of these purposes, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
Active Account Data
While your 777one account is active, we retain all account registration data, KYC documents, transaction history, gameplay records, and support correspondence that are necessary to operate your account, apply responsible gaming controls, and resolve any disputes that may arise. This data is retained for the lifetime of your account plus the mandatory post-closure retention period described below.
Post-Closure Retention
Following the closure of your 777one account — whether by your own request or by 777one — certain categories of data are retained for a defined period to meet our compliance obligations. Financial transaction records and KYC documentation are retained for a minimum of five (5) years following account closure. This retention period exists to allow us to respond to any post-closure regulatory enquiry, dispute resolution request, or law enforcement request that may arise.
Support Records
Support correspondence is retained for a period of two (2) years from the date of the last interaction in each support ticket. After this period, tickets are archived in anonymised form and identifiable personal data within them is deleted.
Analytics Data
Anonymised analytics data — from which no individual can be identified — is retained indefinitely as it contains no personal data. Raw technical logs containing IP addresses are retained for a rolling period of ninety (90) days for fraud detection and security purposes, after which they are automatically purged.
Data Storage Location
777one's primary data storage infrastructure is hosted on secure servers with access controls, intrusion detection systems, and regular security audits. All servers used to store personal data belonging to players based in Bangladesh operate under data handling standards consistent with this Privacy Policy. Data is not transferred to jurisdictions with materially weaker data protection standards without appropriate contractual protections in place.
Retention Periods Summary
| Data Type | Retention |
|---|---|
| Account & KYC data | 5 years post-closure |
| Transaction records | 5 years post-closure |
| Support tickets | 2 years |
| Technical / IP logs | 90 days |
| Analytics (anonymised) | Indefinite |
| Session tokens | Session / logout |
Data Security Measures
777one implements a multi-layered approach to data security, combining technical controls, procedural safeguards, and staff training to protect your personal information against unauthorised access, accidental loss, disclosure, alteration, or destruction. While no platform can guarantee absolute security against all conceivable threats, 777one's security programme is designed to reduce risk to the lowest practicable level.
SSL / TLS Encryption
All communications between your device and the 777one platform are encrypted using SSL/TLS. This prevents third parties from intercepting data in transit. Our SSL certificate status can be verified by checking the padlock icon in your browser's address bar when visiting 777one.org.
Encrypted Password Storage
Your 777one account password is never stored in plain text. We use industry-standard one-way hashing algorithms to store password data so that even 777one's own staff cannot retrieve your password. If you forget your password, a reset is required — it cannot be "looked up".
Two-Factor Authentication
777one supports OTP-based two-factor authentication (2FA) for account logins. When enabled, a one-time code is sent to your registered Bangladeshi mobile number each time you log in from an unrecognised device, providing a significant additional layer of protection against unauthorised access.
Strict Access Controls
Access to player personal data within 777one's internal systems is restricted on a strict need-to-know basis. Staff members can access only the data categories required to perform their specific role. All internal data access is logged and auditable, and privileged access is subject to additional authentication requirements.
Intrusion Detection
777one's infrastructure is monitored 24/7 (BST, UTC+6) by automated intrusion detection systems that flag unusual access patterns, brute-force login attempts, and anomalous data queries in real time. Alerts are reviewed by our security team and responded to immediately.
Regular Security Audits
777one conducts periodic internal security reviews and works with external assessors to identify and remediate vulnerabilities in the platform. Any vulnerability identified through responsible disclosure by a player or security researcher is treated with high priority and addressed within a defined remediation window.
Your Role in Security
While 777one implements robust server-side and platform-level security measures, the security of your account also depends on the actions you take. You are responsible for keeping your password confidential, not sharing your OTP codes with anyone, logging out after each session on shared devices, and notifying 777one immediately at [email protected] if you suspect your account has been accessed without your authorisation. 777one will never contact you to ask for your full password or OTP code via any channel.
Your Privacy Rights
As a 777one account holder, you have a set of rights in relation to the personal data we hold about you. 777one is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights described in this section, please contact our support team at [email protected] with the subject line "Privacy Rights Request" and a description of the right you wish to exercise.
Right of Access
You have the right to request a copy of the personal data 777one holds about you. Upon a verified request, we will provide you with a summary of the categories of data we hold, the purposes for which it is processed, and a copy of the data itself in a legible format. We aim to fulfil access requests within 30 days of receiving a verified request.
Right to Correction
If any of the personal data we hold about you is inaccurate or out of date, you have the right to request that it be corrected. For example, if you have changed your registered mobile number or if an error was made in recording your date of birth, contact support and we will update our records following appropriate verification.
Right to Deletion
You may request that 777one delete your personal data. We will comply with deletion requests where there is no legitimate legal basis for continued retention — for example, where your account has been closed and the mandatory post-closure retention period has elapsed. Where deletion is not possible due to a legal obligation (such as the 5-year financial records retention requirement described in Section 5), we will inform you of the specific reason why the data must be retained and for how long.
Right to Data Portability
Upon request, 777one will provide you with a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON). This right applies to data you have actively provided to us, such as your account registration details and transaction history. The exported data file will be delivered to your registered email address following identity verification.
Right to Restrict Processing
In certain circumstances — for example, where you have contested the accuracy of data we hold, or where you believe our processing is unlawful but you do not wish the data deleted — you may request that we restrict our processing of your personal data to storage only, pending resolution of the underlying concern. We will acknowledge restriction requests within 5 business days.
Right to Object
Where we process your personal data on the basis of a legitimate interest (such as fraud prevention or platform security analytics), you have the right to object to that processing. We will review your objection and either cease the processing or provide you with a documented explanation of the compelling legitimate grounds that override your objection.
Exercising Your Rights — Response Timelines
777one aims to acknowledge all privacy rights requests within 3 business days and to fulfil them within 30 calendar days of receiving a verified request. In complex cases that require additional investigation, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it before the initial 30-day deadline expires.
Your Rights Summary
| Right | Response Time |
|---|---|
| Access (data copy) | 30 days |
| Correction | 30 days |
| Deletion | 30 days |
| Portability | 30 days |
| Restrict processing | 5 business days |
| Object to processing | 30 days |
Identity Verification Required
To protect the security of your account, 777one will verify your identity before fulfilling any privacy rights request. Requests that cannot be verified will not be processed. Verification typically requires you to confirm details associated with your registered account from your registered contact method.
How to Submit a Request
Email: [email protected]
Subject line: "Privacy Rights Request"
Include your registered username or mobile number and a description of the right you wish to exercise. Our team operates 24/7 (BST, UTC+6).
Policy Updates & Contact
777one may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal and regulatory requirements. When we make a material change to this Policy — meaning a change that affects your rights or the way we handle your personal data in a significant way — we will notify you by posting a prominent notice on the 777one platform and, where we hold your email address, by sending a notification to your registered contact.
What Constitutes a Material Change
Examples of changes that we consider material and that would trigger a notification include: introducing a new category of data collection not previously disclosed; sharing data with a new category of third party; changing our data retention periods; or altering the legal basis on which we process certain categories of data. Minor editorial corrections, clarifications that do not change the substance of the Policy, or updates to contact information are not considered material changes and may be made without a formal notification.
Version History
Each version of the 777one Privacy Policy carries an effective date displayed at the top of the document. By continuing to use the 777one platform after a revised Privacy Policy has been posted and notified, you acknowledge the updated terms. If you do not agree to a revised Privacy Policy, you should stop using the platform and contact support at [email protected] to request account closure.
Children and Minors
The 777one platform is strictly for adults aged 18 years and above. We do not knowingly collect personal data from any person under the age of 18. If we discover that personal data has been collected from a minor — whether through a misrepresentation at registration or any other means — we will immediately close the relevant account, void any associated transactions, and permanently delete all personal data collected. If you believe a minor has registered on 777one, please notify us immediately at [email protected].
Responsible Gaming & Data
Your responsible gaming data — including any deposit limits, loss limits, session time limits, cool-off periods, or self-exclusion orders you have applied to your account — is treated with the highest level of protection within our systems. This data is used exclusively to enforce your chosen controls and is never shared with third parties for commercial purposes. If you are concerned that gambling is affecting your wellbeing, please visit our Responsible Gaming page for guidance and self-help tools.
Contact & Questions
If you have any question about this Privacy Policy, wish to exercise a data right, or want to report a potential privacy or security concern, please contact the 777one team. Our support team is available around the clock, every day of the year, in Bangladesh Standard Time (BST, UTC+6). You can reach us at [email protected]. We aim to acknowledge all privacy-related enquiries within 3 business days and to resolve them within 30 calendar days.
Policy Version Details
| Detail | Value |
|---|---|
| Policy version | 2.0 |
| Effective date | 1 Jan 2026 |
| Last reviewed | 1 Jan 2026 |
| Language | English |
| Jurisdiction | Bangladesh |
| Minimum age | 18+ |
Our Privacy Commitment
777one treats your privacy not as a legal checkbox but as a genuine obligation to the Bangladeshi players who trust us with their data. We will always tell you clearly what data we collect, why we collect it, and what you can do about it. If anything in this Policy is unclear, reach out — we are here to explain it.
Read Our Other Legal Pages
This Privacy Policy should be read alongside the following 777one documents, which together form the complete legal framework governing your use of the platform.
Terms & Conditions
The full legal agreement governing your use of the 777one platform, including account rules, betting terms, bonus conditions, withdrawal procedures, and prohibited activities.
Responsible Gaming
Guidance on how to gamble responsibly, how to set deposit and session limits, how to self-exclude, and where to find help if gambling is negatively affecting your daily life.
FAQ
Answers to the most common questions from 777one players in Bangladesh, covering account registration, bKash and Nagad deposits, withdrawals, game rules, bonuses, and security.
About Us
Learn about 777one's mission, values, and commitment to providing a safe, fair, and enjoyable online gaming experience for players across Bangladesh.
Ready to Explore 777one?
Now that you understand how 777one protects your privacy, dive into Bangladesh's premier cricket betting and casino platform — all in Bangladeshi Taka with bKash, Nagad, and Rocket support.
18+ only. Please gamble responsibly. If gambling is affecting your life, visit our Responsible Gaming page.